Email Templates

Custom | Quotes

Custom Stainless Sink  🛠️🇺🇸

 Hey X,

 

Thanks for the opportunity to create an incredible custom sink for your project.
Based on the details of your request, I’ve created a quote for your review below.

 

- View Your Quote Here:  VIEW HAVENS QUOTE

 

Havens Sinks are the highest quality sinks in the World, designed to perform at an advanced level and last forever.

In comparing quotes –consider that a Havens Sink is USA handcrafted from 16-Gauge Type 316 Stainless Steel
In selecting a Havens Sink, you choose an American product with a Lifetime Warranty, guaranteed to exceed your expectations.

 

Take a look at the photos – attached to this email – of similar in design custom sinks, and our (6) x stainless finish options.

If you have questions about our options, ways to save cost, or would like help selecting a finish – please let me know.

 

Next Steps To place your Custom Sink Order, we ask for a 30% Deposit by Credit Card or Paypal.

After the deposit, we’ll contact you to confirm dimensional details, your selected finish, and shipping address.
Havens will then engineer the custom sink’s visuals and specifications for your review + approval – before we fabricate.

 

Ready To Proceed?   Start Havens Order

 

If you have any questions, please reply to this email or Call - 407-456-8698 

Custom Copper Sink 🛠️🇺🇸

Hey X,

 

Thanks for the opportunity to create an incredible custom copper sink for your project.
Based on the details of your request, I’ve created a quote for your review below.

 

- View Your Quote Here:  VIEW HAVENS QUOTE

 

Havens Copper Sinks are the highest quality sinks in the World, designed to perform at an advanced level and last forever.

In comparing quotes –consider that a Havens Sink is USA handcrafted from 14-Gauge Type 48oz Pure Copper
In selecting a Havens Sink, you choose an American product with a Lifetime Warranty, guaranteed to exceed your expectations.

 

Take a look at the photos – attached to this email – of similar in design custom sinks.

If you have questions about our options, ways to save cost, or would like help selecting a finish – please let me know.

 

Next Steps To place your Custom Copper Sink Order, we ask for a 30% Deposit by Credit Card or Paypal.

After the deposit, we’ll contact you to confirm dimensional details, your selected finish, and shipping address.
Havens will then engineer the custom sink’s visuals and specifications for your review + approval – before we fabricate.

 

Ready To Proceed?   Start Havens Order

 

If you have any questions, please reply to this email or Call - 407-456-8698

Copper Sink Solution 🛠️🇺🇸

Hey X,

 

Thank you for talking to me today about the options replacing your existing sink.
Copper is an excellent choice for a kitchen sink, and we’ve been handcrafting them for over two decades.
Havens sinks are made exclusively from Pure Copper, meaning they are naturally antimicrobial, easy to clean, and will last forever.

The option to replace your existing sink with a high quality copper sink is the easiest solution, without having to modify or replace the countertop.

No modification to cabinets or special install is required. The installer would simply be able to remove the old sink and install the new copper sink.

 

We’ve created an video explanation of the copper sink solution, take a look below:

Copper Sink Replacement:  COPPER SINK VIDEO 

 

If you are interested in pursuing this option, the next steps would be for me to send over a quote to your email.
Once approved, you can place a 30% deposit by credit card, and then we mail you a template kit, to trace your counter opening (very easy to do).
After the template kit is received back here with the included return shipping label), we send you a detailed specification drawing of the new sink.

We will be able to discuss if needed, and when you mark as approved, we begin custom fabrication of your new custom copper sink.

 

To better understand the beauty of Havens Copper Sinks, please see these resources below:

Copper Sink Care |-| Copper Sink Images |-| Havens Lifetime Warranty |-| Copper Sink Reviews

 

Thanks for your time in reviewing this, and please let me know if you have any questions.

Custom Range Hood 🛠️🇺🇸

Hey X,


Thanks for the opportunity to create an incredible custom range hood for your kitchen.
Based on the details of your request, I’ve created a quote for your review below.

 

- View Your Quote Here:  VIEW HAVENS QUOTE

 

Havens Range Hoods are completely handcrafted, designed to perform at an advanced level and last a lifetime.

The design of the range hood will be a collaborative effort of your vision and our engineering.

We will provide visuals for your review and  feedback, to narrow in the details of the design you are looking to accomplish.

Once the visuals and specifications are approved, we send you samples of the powder coated finish and matching copper rose gold strapping.

  

Next Steps To place your Custom Copper Hood Order, we ask for a 30% Deposit by Credit Card or Paypal.

After the deposit, we’ll contact you to confirm dimensional details, your selected finish, and shipping address.
Havens will then engineer the custom sink’s visuals and specifications for your review + approval – before we fabricate.

 

Ready To Proceed?   Start Havens Order

 

If you have any questions, please reply to this email or Call - 407-456-8698 

Estimate For Range Hood 🛠️🇺🇸

Hey X,

 

I hope you are having a nice weekend.

After review of your custom range hood project, I’ve got an idea of the cost range for this build. 

 

Estimated Cost Range: $12,500 - $15,000

Fabrication Time: 8-10 weeks

 

If the cost and timeline are acceptable for your project, we can further discuss the size and detail related questions needed for the quote.

Thank you for considering Havens for this project, and I look forward to hearing your feedback

 

Thank you 


Custom | Follow Ups

1 | Update - Havens Quote 🔥

Good afternoon X, 

 

In follow up to the custom sink quote I sent over a few days ago, I’m checking in to confirm it has been received on your end.

With respect to your project time frame, I want to let you know that if you have any questions, feel free to shoot me an email.

 

As you may have learned by now, there is much more to a sink than meets the eye!

To assist in your research, I’ve attached a printable PDF guide - Questions To Ask Sink Companies

 

I understand these projects take time so please feel free to reach out at your convenience. 

Best of luck with your project as it continues to develop, and have a great rest of the day!

2 | How Is The Project Coming? 📝


Hey X,
 
I just wanted to touch base with you and see how the project involving the custom sink is developing.
 
If you are in the decision making process and have any questions feel free to let me know.
I understand these projects can take time, so please reach out at your convenience by phone or email.
 
Best of luck as things develop. If you want some design inspiration, check out our latest projects - The Havens Gallery

3 | Custom Sink Options 🛠️🇺🇸

Hey X,
 
Thanks for requesting a quote from Havens for your custom sink.
My name is Alex, and I am happy to help you find a solution to this situation.
 
Replacing an existing sink with an irregular bowl configuration allows for a few different options, I am going to explain these briefly.
 
The first option is to have the new replacement sink made out of copper.
This is the simplest option, as we are able to precisely match your existing sink’s dimensions - a template will be required for this option.
 
The second option is to go with a topmount/drop-in style sink. This can be done in copper or stainless, and will cover your existing countertop opening. Typically with a topmount sink, a rear deck will be used to accommodate the faucets.
 
The third option is to have your countertops squared up to accommodate a rectangular sink.
This isn’t always an option (as cracking stone could be an issue), but is worth checking in to with local counter fabricators.
 
The replacing a sink situation is one we encounter on a daily basis from customers, and we are experts in finding the best solution. If you would like to further discuss any of these 3 options, please reply to this email with any questions, or simply give me a call at either of the two numbers below. I look forward to hearing from you, and have a great rest of your day.

4 | Custom Sink Quote 🛠️🇺🇸 (resend)

Hey X,
 
Thanks for your interest in a Havens sink, your custom sink quote is ready for review below.
I sent it your way a few days ago but it might not have made it in your inbox, so please take a look and let me know if received.
 
View Your Quote Here:  VIEW HAVENS QUOTE 
 
The above quote link will allow you to print or downloaded a PDF copy.
If you have any questions about your quote, please reply to this email or call 407-456-8698
Every Havens product is USA made from the highest quality metal available, and backed by an extensive lifetime warranty.
 
Next Steps To Proceed: If you decide to move forward, you can place the order with a 50% deposit at the link above.
Once the order has been placed, we provide you with detailed shop drawings for your (and the installers) review, prior to fabrication.
The shop drawings can be modified with dimensional changes at that time, to insure perfect accuracy on your new custom sink.
 
We appreciate the opportunity to earn your business, and if you have any questions please let me know. Thank you


Custom | Specs

5 | Custom Sink Specs 

Hey x,

 

Thanks for ordering a custom Havens sink. Based on the dimensions and details provided, we’ve prepared a specification drawing for your review.

If you see any details that need revision, or you might have questions about, please reply to this email with your feedback.

 

Please note: It is important that the installer confirms and approves the dimensions before we begin fabrication.

Once fabrication begins, we are unable to make dimensional changes to the sink.

 

We ask that the finalized specs are reviewed and approved by signing off in “Client Approval” section of the PDF.

If you would like to sign the spec sheet electronically, please use this free online tool – eSign PDF

Alternatively, you may print the specs and sign. Once completed, please scan or take a photo of the signed spec and send back to this email.

 

If you have any questions please feel free to let me know. Thank you, and we look forward to building your new sink

6 | Template Kit Sent

Hey x,

 

Good news - your template kit is on the way by USPS Priority mail, and should be arriving in the coming days.

The template kit will include the 2 items needed to create a countertop template, so we can fabricate the custom sink.

 

Arriving in a long brown mailing tube, the contents include:

1 – Xacto Knife

2 x  Rolled up tracing papers (an extra if needed) – inside a smaller brown storage tube

1 x USPS Return Mailing Label

 

The templating is a 10-15 minute task easily accomplished by you and/or the sink installer.

Before starting, please watch the how-to template video below:

 

Watch YouTube Video  HAVENS TEMPLATE VIDEO 

 

Once the template is completed, please roll it gently into the smaller storage tube, to place inside the larger shipping tube.

Seal both ends of the tube, and place the return shipping label on the outside of the larger tube over top of the original shipping label. 

 

If you have any questions along the way, please call or email anytime. Thank you

7 | Custom Specs Approved (Standard)

Hey x,

 

Thanks for approval on the specifications, we look forward to handcrafting your sink.

Your sink is now in The Havens shop for custom fabrication. Please note, dimensional changes cannot be made when the sink is in fabrication.

Below is the projected timeline for your order to ship out and be delivered.
Estimated fabrication time:  6-8 Weeks

Estimated UPS shipping transit time: 3-5 Days

 

In planning the timeline for install, we recommend allowing the installer(s) a comfortable timeframe for sink fabrication and transit time.

If you have any questions at all, please reply to this email or call anytime. Thank you

8 | Custom Specs Approved (Priority)

Hey x,

 

Thanks for approval on the specifications, we look forward to handcrafting your sink.

Your sink is now in The Havens shop for custom fabrication. Please note, dimensional changes cannot be made when the sink is in fabrication.

Below is the projected timeline for your order to ship out and be delivered.
Estimated fabrication time:  4-5 Weeks

Estimated UPS shipping transit time: 3-5 Days

 

In planning the timeline for install, we recommend allowing the installer(s) a comfortable timeframe for sink fabrication and transit time.

If you have any questions at all, please reply to this email or call anytime. Thank you

9 | Custom Specs Approved (Top Priority)

Hey x,

 

Thanks for approval on the specifications, we look forward to handcrafting your sink.

Your sink is now in The Havens shop for custom fabrication. Please note, dimensional changes cannot be made when the sink is in fabrication.

Below is the projected timeline for your order to ship out and be delivered.
Estimated fabrication time: 2-3 Weeks

Estimated UPS shipping transit time: 3-5 Days

 

In planning the timeline for install, we recommend allowing the installer(s) a comfortable timeframe for sink fabrication and transit time.

If you have any questions at all, please reply to this email or call anytime. Thank you


Custom | Orders

10 | Complete Havens Order 🔥🛠️

Hey X,

 

Thanks for your patience throughout our fabrication process, handcrafting your new custom sink.

I wanted to let you know that we are in the final stages, and will be ready to ship your sink out in the coming days.

 

We will be shipping your sink inside a heavy duty wooden crate, by UPS ground. It will be delivered to your front door, signature is not required.

If you prefer to sign for it, please reply back to this email requesting signature.

 

In completion of your order, please click the link below to submit the final payment.

 

Complete Your Order Here:  VIEW HAVENS ORDER 

 

After payment is completed, please reply to this email with your confirmed shipping address.

In the coming days, the order will be completed and we will ship your sink out, providing a UPS tracking number so you can expect delivery.

 

If you have any questions, please reply to this email or call 407-456-8698

 

Thank you, and have a great rest of your day.

11 | Order Delayed

Hey X,

 

Thanks for checking in. I was able to get an update from our shop

 

We are making good progress on your sink, and it’s about to be completed in the welding stage.

We look to be about a week – to a week and a half out. I’ll have a better idea of when the sink can ship out first part of next week

 

Thank you for your patience, we are working on this as a high priority



Havens Pros

Send Quote - Pro

Hey X,

 

Thanks for the opportunity to build a custom sink for your project.
Based on the details of your request, the custom sink quote is now ready for your review.

 

- View Your Quote Here:  VIEW HAVENS QUOTE

 

Your quote includes the Havens Pro discount, good for $460 off of your first order with us.

As we work together more, the discount we offer you as a Havens Pro will increase.
If you would also like a retail invoice to show your customer (no pro discount shown) – please let me know.

 

Every Custom Sink Is Handcrafted In The USA, - Made From American Steel

16-Gauge Type 316 Stainless –  Highest Quality Stainless Steel Available

  

Next Steps To Proceed – To place the Custom Sink Order, we ask for a 30% Deposit by Credit/Debit Card or Paypal.

After your deposit is received, we contact you to confirm dimensions, selected finish, and sink shipping address.
When details are confirmed, we email you the detailed sink drawing for your review and approval with the installer.

The sink specs can be revised before we begin building your custom sink. After you approve the specs, fabrication begins.

 

If you have questions, please reply to this email, or Call/Text Havens - 407-456-8698

Pro Account Confirmed

 

Hey X,

 

Thank you for requesting a Havens PRO account. I’m pleased to let you know that your account has been approved and activated for immediate use.

The goal of the Havens Pro network is to build a relationship with you to service your clients with  high quality American made custom metal products.

 

As a pro, you are now activated to receive $250 off your first order.

Your unique discount code exclusive to your company 

 

The Pro pricing discount model works one of two ways:

 

  1. You can place your order through the online store and use the discount code provided above.
  2. You can request a Retail invoice to send to your client, and also your Pro Invoice – with your discount applied.

 

The first order discount is a reward for joining our network. Each order with us will increase your discount – using the same code – exclusive to your company. 

Please let me know if you have any other questions, and we can go from there. Thank you, and I look forward to working with you.

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